Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
clean
friendly staff
limited options
greasy dining
7.6/10
Very good
Rooms
7.7
Location
8.0
Service
9.0
Dining
6.0
Guest reviews
7.6/10
based on 3 reviews
8.6
8.6/10 based on 1856 reviews
Tom
United States of America,
May
2024
7.6/10
The hotel is small and has limited options, located on the 3rd floor. Despite this, it is very clean, making for a pleasant stay. The service is outstanding with attentive and caring staff, although some improvements are needed with menu offerings. The location is quiet, in a residential area but still close to shopping and dining options. The dining experience, while not overwhelming, is good overall. The facilities are well-maintained, adding to the convenience of the stay.
Rooms
8.0
The rooms are very clean and pleasant, despite being small with limited options.
Service
9.0
The service here is excellent, with very attentive and caring staff.
Location
7.0
The hotel is situated in a nice residential area, offering a relaxing environment after the excitement of Carnaval. It's convenient to Buenavista Mall and other restaurants.
Dining
6.0
The dining options are good, but not exceptional. The meals at the hotel's restaurant were satisfactory but could use some variety.
Facilities
8.0
The facilities are well-maintained, ensuring a comfortable stay.
clean
limited options
Bobby
United States of America,
February
2024
8.2/10
My stay at the hotel was quite pleasant overall. The rooms were clean and comfortable, and the staff was very friendly and attentive. However, the dining experience left something to be desired with limited breakfast options. The location was convenient and close to various attractions. The facilities were well-maintained and enjoyable.
Rooms
8.0
The rooms smelled a bit funky initially, but overall, they were clean and pleasant, providing a comfortable stay.
Service
9.0
The staff at the hotel were excellent, very attentive, and caring. Special shoutout to Franklin for enhancing the roof space and bringing beers promptly.
Location
9.0
The hotel's location was ideal, just a short distance from the places I needed to visit and overlooking the city. Additionally, it was situated in a good neighborhood with access to the Buenavista Mall and restaurants.
Dining
7.0
The dining experience was good, albeit not overwhelming. The vermicelli dish was enjoyable, but there were limitations in the variety for international guests.
Facilities
8.0
The hotel offered various convenient facilities, including room service, laundry, and tours/ticket assistance.
Matt
United States of America,
November
2023
7.2/10
I had a mixed experience at the hotel. Although the rooms were clean and roomy with attractive bathrooms and great hot showers, the dining experience left much to be desired as it was greasy and disappointing. The service, especially from Maria in reception, was very friendly and helpful. The location was convenient for my needs but not outstandingly special.
Rooms
7.0
The rooms are clean and roomy with very clean and attractive bathrooms and great hot showers.
Service
9.0
The service was very friendly, especially Maria in reception, who was kind and lovely.
Location
8.0
The location was 5 to 10 minutes from all the places I needed to go to and in a good neighborhood.
Dining
5.0
The dining experience could have been better as it was greasy and disappointing.